Wednesday, October 15, 2008

KM Principles by Dave Snowden

Via Mary Abraham.

Dave Snowden has updated his famous 3 Rules of knowledge management to 7 Principles.

1. Knowledge can only be volunteered, it cannot be conscripted.
2. We only know what we know when we need to know it.
3. In the context of real need few people will withhold their knowledge.
4. Everything is fragmented.
5. Tolerated failure imprints learning better than success.
6. The way we know things is not the way we report we know things.
7. We always know more than we can say, and we always say more than we can write down.

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